Posted By Clod on July 31, 2012
Typically, group cycling classes last about 40 to 60 minutes. Additional formats are constantly being introduced, incorporating interval training with hand weights or floorwork. If you offer classes back to back, always leave 15 minutes between classes to allow time for students to clean up and for the next group to check in.
First-come, first-serve does not work with these classes. Some people will never get a chance to participate, because they aren’t able to get to the club far enough ahead of time.
If you do not charge for classes, you may want to set up a reservation system where people can pay only if they want to pre-register for a class. If you do charge for classes, consider the following reservation policy:
* All registrations must be paid in advance and may booked up to one week in advance.
* 24-hour notice must be given to cancel a pre-registration or the member will be charged.
* Registered participants must check in at the front desk 10 minutes before the class begins, or they will be considered a “no show” and their bike will be given to the next available person on the waiting list. Ask participants to phone ahead if they know they will be a little late.
* Refunds will only be given in the event of a mechanical problem that prevents participants from finishing the class.
* New students should always arrive early for a short orientation and set-up.
Many clubs now have removable seats that can be kept at the front desk and checked out to students as they arrive, alleviating the bike battle in the room. This is called the “no seat/no class” system, and it works well.